Customercarenos

Citibank customer care number, head office, city wise contact, complaint / escalation process

Updated On : 07-Jul-2024

Citibank Customer Care Number - To check your balance, transactions and any other details related to your Citi Bank account, you can use the following Citibank Customer Service Number.

Citibank India Customer Care:

Citibank Customer Toll Free Numberr: 1-600-220123 Citibank Helpline Number : 1-800-419-4357 (Monday to Friday will be active between 0830-1730 hours) Operating Hours It is between 8.30 am and 5.30 pm from Monday to Friday. Citibank Customer Support Email ID: indiaservice@citi.com. Postal address: Citibank Card Center, PO Box # 4830, Anna Salai Post Office, Chennai - 400 002 Website: www.online.citibank.co.in Time to work: For collection related issues or questions, contact helpline number 0124-6159000 / 0124-6152900. Between 08.30 to 17.30 on regular working days and 08.30 to 14.00 on Saturdays.

Citi Bank India Customer Service by Citi:

Ahmedabad - (079) 2642 2484, 2640 4653 Bengaluru - (080) 2227 2484, 2229 4653 Bhopal - 1800 180 2484, 1800 180 2484 Bhubaneswar - 1800 180 2484, 1800 180 2484 Chandigarh - (0172) 508 2484, 508 4653 Chennai - (044) 2852 2484, 2858 4653 Gurgaon - 254 2484, 256 4653 Hyderabad - (040) 6666 2484, 6666 4653 Indore - 1800 180 2484, 1800 180 2484 Jaipur - (0141) 237 2484, 511 4653 Kochi - (0484) 404 2484, 660 2484, 402 4653, 660 4653 Kolkata - (033) 2283 2484, 2288 4653 Lucknow - (0522) 220 1022, 223 1044 Mumbai - (022) 2823 2484, 2834 4653 Nagpur - 18400 18000 24 - 4 Nashik - 1800 180 2484 New Delhi - (0124) 254 2484, 256 4653 Noida - (0124) 254 2484, 256 4653 Pondicherry - (044) - 2852 2484, 2858 4653 Pune - (020) 6601 2484, 6601 4653 Trivandrum - (0484) - 404 2484, 660 2484, 402 4653, 660 4653 Vadodara - (079) - 2642 2484, 2640 4653 Visakhapatnam - 1800 180 2484

City Bank India Head Office Address:

R4, Bandra Kurla Complex, Bandra East, Mumbai, Maharashtra

Citibank Consumer Complaints, Increase:

Customers reach the complaint or complaint board through the channels mentioned below, who will try to address your concern within 5 working days from the date of reception of the complaint. Complaints can be presented in 3 stages of the hierarchy which are general complaints, contacting the Chief Customer Care Officer and finally reaching the Nodal Officer. 3 simple steps to submit an initial Citibank complaint:
  • Login to Citibank Online using your Internet login ID and password.
  • Choose your banking relationship
  • Click on the panel Your queries link on the left navigation panel and write your query.

Citibank Head of Customer Service Contact Details:

If you are not satisfied with the response received from the access channels, escalation can be done by contacting Head Customer Care in the following ways: Increase Toll Free Number: 18004252484 / 044-28501242 Time: 10:00 AM and 6:00 PM IST (Monday to Saturday) excluding national holidays. Head Customer Care Email: head.customercare@citi.com. E-mail: india.collections.grievance.head@citi.com (for collection related issues or questions)

Nodal Officer Contact Details:

If the customer is not satisfied with the responses Customer Service Representative And Chief Customer Care OfficerComplaint needs to be submitted nodal officer To resolve this issue. Tax free number: 1800220123/39707464 Time to work: 10:00 AM and 6:00 PM IST (Monday to Saturday) excluding national holidays. E-mail: principal.nodal.officer@citi.com Postal address: Principal Nodal Officer, Ms. Nisha Shriram, No. 2, Club House Road, Chennai - 400 002

About Citibank:

Citibank Customer Care NumberCity Bank One of the leading providers of financial and banking services. It was started in the year 1902 in Kolkata and maintains an extensive network in various parts of the world. Currently, Citibank services 45,000 small and medium-sized companies across India. It keeps expertise staff in all its branches and always strives to provide best plans and services to the customers. With all its outstanding services it has received numerous awards and recognition including Best Consumer Internet Bank in India, Best Equity House in India for the year 2013 and Best Investment Bank and many more. City Bank India Services: The services offered by Citibank India include general banking services, Internet banking, mobile banking, credit And Debit Leaves, The loan, Investment, Insurance, Online services, special offers, city gold savings, NRI Banking Customers can use etc. Citibank Customer Care Number To check the balance, transactions and any other details related to the Citibank account.
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Citibank customer care number, head office, city wise contact, complaint / escalation process

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