Idea Customer Care India:
Tax free number: 198 (from Idea Mobile across India)
Customer Service Number: 12345 (chargeable at 50p for 3 minutes for agent access) Dial * 121 # for service details
E-mail: customercare@idea.adityabirla.com
Website: www.ideacellular.comIdea has a strong network of service centers including My Idea, Idea Points and Idea Service Points, where you can get instant over the counter assistance. Idea has a strong network of service centers including My Idea, Idea Points and
Idea Service Points Where you can immediately reach over the counter help.
Idea state wise customer care number in India:
Thoughts - Andhra Pradesh 3rd floor, K.L.K. Estate, Fateh Maidan Road, Bashir Bagh, Hyderabad. Idea Customer Care Hyderabad: 18002700000 Ph: 9848012345 / Fax: 040-66562222 Email: ccare.ap@idea.adityabirla.com
Ideas - Assam F. Fort, 5th floor, Court colony, Ulubari, GS Road, Guwahati, Assam. Customer service: 9085012345/198 (toll free) Email: ccare.assam@idea.adityabirla.com
Thoughts - Bihar First floor, (above ICICI Bank) Sumitra Sadan, Boring road crossing Patna - 800 001 Telephone: + 91-9708012345 / Fax: 0612 2540352 Email: ccare.bj@idea.adityabirla.com
Thoughts - Delhi A-68, Sector 64 Noida 201301 UP Contact Number: 9891012345 / Fax: 9891905777 Email: ccare.dl@idea.adityabirla.com
Thoughts - Gujarat 4th floor, Suman Tower Plot No 18, Sector 11 Gandhinagar Gujarat - 382011. Contact Number: 9824012345 Email: ccare.gj@idea.adityabirla.com or 9824012345@idea.adityabirla.com
Thoughts - Himachal Pradesh Keonthal Complex, Khaleeni, Shimla, H.P. -171,002 Customer Care - 9882012345 / Fax - 0177 - 2620235 Email: ccare.hp@idea.adityabirla.com
Thoughts - Jammu and Kashmir 3rd floor, Sunny Square, Gangyal, Jammu - 180010 Telephone - 9086012345 Email: ccare.jk@idea.adityabirla.com
Thoughts - Karnataka # 75, Civil Station, Richmond Road, Bangalore 560025
Idea Customer Care Bangalore: 9844012345
Fax: 080 22098441
E-mail :ccare.kar@idea.adityabirla.com
Thoughts - Kerala 2nd Floor, Daya Estate, Ravipuram. Cochin, Kerala - 682015
contact number: 98471 12345 (prepaid) / 98470 12345 (postpaid).
Fax: 0484-2382121
E-mail: ccare.kerala@idea.adityabirla.com
Thoughts - Kolkata Srijan Tech Park, 7th floor, DN-52, Sec-5, Salt Lake, Kolkata 700,091,
Phone Number: 0904012345.
E-mail: ccare.kolk@idea.adityabirla.com
Thoughts - Madhya Pradesh and Chhattisgarh 139–140, electronic complex, Pardesipura, Indore, MP- 452010
Contact Numbet : +91 9826012345 / Fax: 07312551304
E-mail: ccare.mp@idea.adityabirla.com
Thoughts - Maharashtra and Goa Sharda Center 11/1 Erandwen Off causeway road Pune - 411004
Contact Numbet : + 91-98-220-12345
E-mail : 9822012345@idea.adityabirla.com
Thoughts - Mumbai 3rd floor, Windsor, CST Road to Kalina, Santacruz east Mumbai 400,098.
Contact Numbet : + 91-9702012345 Fax: + 91- 9594004993 Email: care.mumbai@idea.adityabirla.com
Ideas - Orissa Plot No. 437, Ground Floor Patia, Chandrasekharpur. Bhubaneshwar 751024, Orissa.
Contact Numbet : + 91-9090012345
Fax: 0674-2725987
E mail ID : ccare.or@idea.adityabirla.com
Thoughts - Punjab C 105, Industrial Area, Phase VII Mohali 160055, Punjab
Customer support number : 9814012347 (prepaid) / 9814012345 (postpaid).
fax no : 0172-2236347
E-mail :ccare.pun@idea.adityabirla.com
Idea - Rajasthan 1-2, Jai Jawan Colony, Tonk Road, Jaipur Rajasthan - 302018
Customer service number: 9887012345
fax no : 0141 - 2724409
E-mail: ccare.raj@idea.adityabirla.com
Thoughts - Tamil Nadu PSA Fort, Plot No A1, A2 and B Nehru Nagar East Main Road, Old Mahabalipuram Road, Perungudi, Chennai - 600096
contact number - 9092012345
E-mail: ccare.tn@idea.adityabirla.com
Ideas - Lucknow 10 Fortuna Towers, Rana Pratap Marg, OP NBRI,
Customer Care: 9889012345
Fax: + 91-522-4067731
E-mail: ccare.upe@idea.adityabirla.com.
Idea complaints / escalation:
If the consumer is not satisfied with any of the services provided by Idea, they can complain through customer service.
Tax free number Or the email ID mentioned earlier. If the problem is not resolved by the customer service team, they can contact the escalation officers whose contact details are given here.
Idea Appellate Office Address:
Delhi and NCR Appellate Authority - Amit Dimri Idea Cellular Ltd.,
Fax - 9891905777
E-mail - appellate.delhi@idea.adityabirla.com
Mumbai Appellate Authority - Mr. Milind Manjrekar Idea Cellular Limited Windsor
Fax - 9594004994
E-mail - appellate.mumbai@idea.adityabirla.com
Karnataka Appellate Authority - Sunny Thomas Idea cellular
Fax - 080-22098312
E-mail - appellate.kar@idea.adityabirla.com
Andra Pradesh Appellate Authority - Mr. Meghnad Mungale Idea Cellular Ltd.,
Fax - 040-66562222
E-mail - appellate.ap@idea.adityabirla.com For contact details of appellate officers in other states, visit the Appellate Authorities section in the official website of Idea.
About the idea :
Idea Cellular Is one of the leading telecom companies in India with a customer base of over 100 million as of 2011. The company operates its operations across all 22 services in 2G and has 3G services in more than 3000 cities with a network of over 3000 sites. Whole country. Idea Cellular has more than 3000 service centers across India catering to the needs of customers.